Build Warranty Welcomes Michele Crawley as a New Customer Service Executive, Strengthening Our Customer Service Commitment

Posted by Build Warranty Group on 23rd June 2023 -

We are thrilled to announce that Michele Crawley has joined our company as a Customer Service Executive. Her exceptional skills and experience to will complement Build Warranty’s existing dynamic and professional team. Michele brings a wealth of experience to our company, having worked in various sectors of customer service throughout her career before specialising in Latent Defect Insurance in 2016. With 7 years of experience in the construction warranty industry, Michele has honed her expertise in providing exceptional service and understanding clients’ project needs. Her expertise in LDI will enhance our ability to deliver top-notch solutions and ensure customer satisfaction.

At BW Build Warranty®, we pride ourselves on being a customer service-driven company, and Michele’s passion for helping people aligns perfectly with our values. Her dedication to delivering outstanding support, paired with her friendly demeanour and a smile, makes her a valuable addition to our team.

“It’s an absolute pleasure to join my old colleagues at Build Warranty and see how well they are doing things. Their organisation and efficiency allows me to sale through my work and helps me keep on top of the service levels that I like to offer the clients. Streamlined processes and user-friendly customer and surveyor Apps speeds up the technical auditing, keeps the client updated in real-time and allows certificates to be issued in record time. I was so impressed with how they operate, real teamwork, makes me feel part of the family. I’m really looking forward to an enjoyable future with Build Warranty”.

We are extremely happy to have Michele on board, and we are confident that her commitment to exceptional customer service will further elevate our company’s reputation as a trusted partner in the industry.