5 Tips For Managing a Block of Flats

Posted by Blocks Online on 21st September 2021 -

When it comes to managing various properties in a single block, there are various challenges that can be faced on the way. To maintain the condition of the property and manage the various leaseholders who are living within, we discuss our top 5 tips for managing a block of flats so you can stay well organised and equipped.

1. Ongoing communication channels

Having an open conversation channel between you and your residents is key, being able to easily reach each other when discussions are needed. By setting up all residents on an effective block management system, you will be able to centrally manage all communications and keep a record of any conversations for future references. When managing a block of flats, ensuring all residents are able to contact you in an emergency or if they need to discuss relevant issues will help maintain happy clientele and keep both parties fully updated on any changes.

2. Maintaining communal spaces

When managing a block of flats, it is your responsibility to keep on top of all communal spaces, hallways and exteriors. Having cleaners and a maintenance team who are on hand to attend at regular intervals will ensure your block is kept clean, safe and sanitary for residents. As well as addressing issues promptly, having clean and tidy communal spaces are a great incentive for prospective residents who may be looking around.

3. Managing ongoing payments

With various leaseholders required to pay service charges and sometimes ground rents, often varying in price, managing a block of flats in one place will ensure you are able to stay on top of finances. Centralised block management systems will not only draft demands which can be sent to flat owners but also automate payment notices if there has been a failure to produce payment. Managing all finances online will make recording incomes and expenses easier than ever, helping stay on track with annual budgets.

4. Keeping insurances up to date

One of the key aspects of managing a block of flats is meeting all legislation requirements. With various different insurance policies required, ranging from building insurance to lift insurance, keeping policy details organised is vital. Keeping a record of your policies in your block management system will provide you with prompts when they need to be renewed and will ensure all of your team and owners have access to the relevant documents.

5. Meet health and safety standards

Managing a block of flats requires a full health and safety risk assessment to be carried out in communal areas to protect the wellbeing of all residents. From fire risk assessments to asbestos surveys, staying compliant with the relevant regulations will avoid serious issues occurring down the line.

When you sign up to our online leaseholder portal for managing a block of flats, the features available to you will make staying on top of operations easier than ever before. To learn more, do not hesitate to contact us.